Product discovery that behaves like your best floor staff.
The agent calls your live catalogue - not a stale index. It knows stock, price, variants and the copy on every product page, so it can narrow a vague ask down to two real options and close in the thread.
Guided selling, not keyword search
Shoppers describe the job. The agent asks the two questions that matter, then recommends from stock - with the product page it pulled the answer from.
Bundles and dynamic offers
Complete-the-look sets and rule-bound incentives assembled mid-conversation, capped by the spend limits you set.
Size, fit and specification
Fit guidance from your own charts and product copy, so the answer matches the page instead of guessing.
Visual search
A shopper drops in a photo. The agent matches it against your catalogue and comes back with what you actually stock.
The tickets that never reach you.
"Where is my order" is most of your inbox. The agent reads the real order - signed-in or guest - and answers it in the shopper's language, at 3am, without a ticket ever being created.
Every question a shopper asks is data you never had.
A chatbot forgets the conversation. Shoplite turns each turn into a structured search event - so you can see demand you don't stock, answers you don't have, and the revenue the agent actually closed.
Zero-result tracking
The questions your shop could not answer, with typo and synonym fixes suggested for each.
Revenue attribution
Ties chat sessions to carts, orders and AOV so the agent's return is a number, not a feeling.
Real-time live view
Who is asking what, right now - a running stream of sessions and active conversations.
Weekly AI digest
A short brief in your inbox: what changed, what to restock, what to answer better.
It should sound like you wrote it.
Point it at your site and it builds its own knowledge base. Set the voice, the colours, the limits. Correct it once and it holds the correction.
Builds its own brief
Scrapes your site, ingests your docs and FAQs, and cites the page it answered from.
Clones your tone
Set the personality and reading level, or let it learn the voice from your existing copy.
Matches your theme
Colours, avatar, launcher position, greeting and business hours - all without touching code.
Stays inside the lines
Guardrails, shopper-visible citations, spend and discount caps, and approvals before it acts.
One agent, wherever they message you.
The same memory and the same catalogue access across every channel and inbox you already run.
All integrations