About

Most storefront chat is a deflection tool. We think it should be a sales channel.

Shoplite is built by Zitrino LLC. We started it because the tools splitting this problem apart - keyword search here, a chatbot there, session analytics somewhere else - meant nobody could see why a shopper left. One agent with real catalogue access can see the reason, act on it, and remember it.

CompanyZitrino LLC
Product launchedApril 2025
Based inLewes, Delaware
PlatformShopify App Store
Languages supported100+

What we build against

Three commitments that decide what goes into the product and what stays out.

01

Grounded or silent

The agent answers from your catalogue and your documents, and shows the page it used. If it does not know, it says so and hands over rather than inventing an answer.

02

The merchant sets the limits

Discounts, incentives, topics and actions are bounded by configuration, with approvals where money moves. Autonomy is something you grant, not a default.

03

Every conversation is evidence

A chat that leaves no trace is a wasted signal. Each turn is captured as structured data so you can act on demand you are not yet serving.

Contact

Talk to the people who build it.

Support is email on every plan, phone from Plus, and a dedicated manager on Pro Plus. We answer our own inbox.

Send us a note

We reply within one business day. See our privacy policy.